Our Privacy & Cookies Policy

Privacy and Cookies

BrainWaves Research is committed to protecting your privacy and handling your personal data responsibly, transparently and securely.

This page explains how we use cookies on our website and how personal information collected through the site is handled. It should be read alongside our Privacy Policy, which provides more detailed information about how we process personal data.

Who We Are

BrainWaves Research is a registered charity in England and Wales (Charity Number 1213437).
We are the Data Controller for personal data collected through this website.

Registered address:
132–134 Lots Road
London
SW10 0RJ

Data Protection Lead: Natalie Coles
Email: data.protection@brainwaveshub.org

Some aspects of our website infrastructure and analytics are supported by trusted partners, including Swansea University. These organisations act only as data processors, processing data on our behalf and strictly in accordance with our instructions and UK GDPR Article 28 data processing agreements.

Cookies

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide information about how the site is used.

How we use cookies

We use cookies to:

• Ensure the website functions correctly

• Improve your experience of the site

• Collect anonymised information about how the site is used

We do not use cookies to identify you personally and do not actively track you as an individual.

Analytics cookies

With your consent, we use Google Analytics to collect anonymous, aggregated information about how visitors use our website. This helps us understand usage patterns and improve our content.

Google Analytics may collect information such as:

• Pages visited

• Time spent on the site

• Browser and device type

We do not link analytics data to personally identifiable information.

You can learn more about Google Analytics, including how to opt out of tracking, through Google’s own tools and documentation.

Managing cookies

You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect how parts of the website function.

Further general information about cookies is available from independent resources such as the “About Cookies” website.

Privacy

What information we collect

If you contact us through our website (for example by submitting an enquiry form), we may collect:

• Your name

• Your email address

• Any information you choose to provide in your message

We only collect information that is necessary to respond to your enquiry or provide the requested information.

How we use your information

Your personal data is used only for:

• Responding to enquiries

• Providing the information you have requested about BrainWaves Research

We do not sell your personal data and do not share it with third parties for marketing purposes.

Website hosting and processing

While BrainWaves Research is the Data Controller, some website services (including hosting and analytics support) are provided by trusted third parties acting as data processors. These organisations process personal data only on our instructions and under appropriate contractual safeguards.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request the deletion of your data in certain circumstances

• Restrict or object to how your data is processed

• Request data portability

• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact:
data.protection@brainwaveshub.org

Further details about your rights are set out in our full Privacy Policy.

Withdrawing Consent

You can change your preferences or withdraw consent for us to process your personal data at any time by contacting us.

We aim to action all requests within ten working days.

How to Make a Complaint

If you are unhappy with how your personal data has been handled, please contact us in the first instance at:
data.protection@brainwaveshub.org

If you remain dissatisfied, you have the right to complain to the UK supervisory authority:

Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
www.ico.org.uk

Updates to This Page

We may update this Privacy and Cookies page from time to time. The most recent version will always be available on our website.